CSBDF offices are currently closed to the public to comply with NC's Phase 3 reopening guidelines. All staff are available by email and phone.

Kevin Dick

President & CEO

Kevin Dick

President & CEO

Kevin Dick has decades of professional experience in economic, community, and workforce development. He comes to Carolina Small Business Development Fund from the City of Charlotte, North Carolina, where he served as Deputy Director of Economic Development and Assistant Director of Neighborhood and Business Services. Over his career Kevin has held senior positions in the Durham Office of Economic and Workforce, the Durham Workforce Development Board, and the operations department of Workforce One in Broward County, Florida. His accomplishments include developing, implementing, and administering a variety of workforce development, neighborhood-based economic development, and small business capacity-building programs. Initiatives under Kevin’s management have been nationally recognized by the National League of Cities, U.S. Conference of Mayors, Walmart Foundation, the U.S. Department of Labor, and the Environmental Protection Agency.

Kevin holds a Masters’ Degree in Urban and Regional Planning from Florida Atlantic University and a Bachelor of Arts Degree in International Business from Georgetown University. He has also been designated as a Certified Economic Developer (CEcD) by the International Economic Development Council. Originally from Montclair, New Jersey, he enjoys spending time with his wife and daughter during his spare time.

Tel: (919) 803-1437 x 226

Email: kdick@carolinasmallbusiness.org

Krystin Jorgenson

VP, Chief Financial Officer

Krystin Jorgenson

VP, Chief Financial Officer

Krystin has over 25 years of experience in working with non-profit organizations. Her long tenure in nonprofit management includes serving as a Finance Specialist for the WakeMed Foundation and acting as Controller for the Triangle Community Foundation. Krystin received her Bachelor of Arts in Environmental Studies from New York’s Alfred University. She is also a North Carolina Certified Public Accountant.

Tel: (919) 803-1437 x224

Email: kjorgenson@carolinasmallbusiness.org

Mark Royster, Jr.

VP , Chief Credit Officer

Mark Royster, Jr.

VP , Chief Credit Officer

Mark Royster manages underwriting, loan servicing, and special assets management for Carolina Small Business Development Fund. He has decades of senior management experience in commercial banking, and most recently served as the Vice President of Credit Administration for Mechanics and Farmers Bank. Mark is a graduate of the Wharton School’s ABA Stonier Graduate Banking Program. He is a veteran and was proud to serve his country in the United States Marine Corps.

Tel: (919) 803-1437 x251

Email: mroyster@carolinasmallbusiness.org

Lori Diaz*

VP, Business Solutions

Lori Diaz*

VP, Business Solutions

Lori Diaz manages the Business Solutions division, which works to proactively build relationships with small business owners. The division's focus is on helping those that currently have financing through CSBDF by closing knowledge gaps and creating comprehensive technical assistance plans. For aspiring entrepreneurs, the division works to help them obtain financing in a sustainable manner. Lori has a breadth of experience in data reporting, compliance management, and community development finance. She previously held senior roles as a Deputy Project Manager with APODEM (a community development financial institution) and as a Logistics Officer with Sanut (the leading producer of agricultural products in the Dominican Republic). Lori received a Bachelor of Arts in Operations Management & Human Resources and a Master of Business Administration from Utah State University. She also holds certificates in Community Development Finance from the University of New Hampshire and Management of Microfinance Institutions from Costa Rica’s INCAE Business School.

*Hablo Español

Tel: (919) 803-1437 x 239

Email: ldiaz@carolinasmallbusiness.org

Jamie McCall

VP, Policy and Research

Jamie McCall

VP, Policy and Research

Jamie McCall oversees all operations related to research, policy analysis, and program evaluation. His work spotlights the importance of small and medium-sized businesses for sustainable and effective regional growth via peer-reviewed research, organizational white papers, and presentations at high impact regional/national conferences. He previously worked as a Senior Research Analyst for North Carolina's nonprofit development entity, the Economic Development Partnership of North Carolina (EDPNC). His research on topics related to community and economic development have appeared in multiple peer-reviewed scholarly journals including Economic Development Quarterly, Public Administration Review, Social Science Quarterly, and the Journal of Public Policy. Jamie has also authored several academic book chapters on development policy for volumes issued by publishers including Congressional Quarterly Press. He holds a Bachelor of Arts in Political Science and Philosophy from UNC Pembroke and a Master of Public Administration from UNC Chapel Hill’s School of Government.

Tel: (919) 803-1437 x 228

Email: jmccall@carolinasmallbusiness.org

Kimberly Fears

Director, Underwriting

Kimberly Fears

Director, Underwriting

Kimberly Fears serves as the Director of Underwriting. As team leader, she is responsible for

coaching and mentoring team members along with driving the business development practices and acumen that will ensure the achievement of lending objectives and the Carolina Small Business Development Fund strategic plan.

Kimberly has established herself as a commercial underwriting leader and has extensive experience in directing risk evaluation, selection, terms, conditions, and pricing to achieve organizational profit objectives. Prior to joining CSBDF, Kimberly served as the assistant vice president for City National Bank.

Kimberly earned her bachelor’s degree in social science and master’s degree in business administration from Ashford University. She also holds a certificate in forensic accounting from West Virginia University.

Tel: (919) 803-1437 x 249

Email: kfears@carolinasmallbusiness.org

Emily Stallings

Director, Development

Emily Stallings

Director, Development

Emily Stallings oversees fundraising strategy and grant development for Carolina Small Business Development Fund. In this role she leads all initiatives related to grant writing, coordinating event sponsorships for signature events, and managing relationships with institutional donors. Emily’s professional career has been devoted to development work, having previously worked at Duke University’s Office of Development during the Duke Forward capital campaign. Emily received a Master of Public Administration from UNC Chapel Hill's School of Government and two Bachelor of Arts degrees in Political Science and Spanish from Appalachian State University. She also holds certificates in Community Development Finance (University New Hampshire), Nonprofit Management (Duke University), and Grant Writing (University of Richmond).

Tel: (919) 803-1437 x 245

Email: estallings@carolinasmallbusiness.org

Zurilma Anuel*

Director, Western Women's Business Center

Zurilma Anuel*

Director, Western Women's Business Center

Zurilma Anuel serves as Director of the Western Women's Business Center. In that role she oversees the strategic direction and day-to-day operations of the center, which seeks to promote entrepreneurship in the western region of North Carolina. She was previously Director of CSBDF's Latino Program. Prior her career at CSBDF, Zuri was Latino Program coordinator for Mountain BizWorks and worked for over a decade as a personal banker at Wells Fargo. She holds a bachelor’s degree in Commercial and Financial Administration from the Central University of Caracas and certificates in economic development finance and business credit analysis.

*Hablo Español

Tel: (828) 633-5065 x 106

Email: zanuel@carolinasmallbusiness.org

Tara Brown

Associate Director, Western Women's Business Center

Tara Brown

Associate Director, Western Women's Business Center

For over a decade, Tara Jeanne Brown has worked through nonprofits and government to build opportunity for people left behind economically. A native of West Virginia, Tara now lives in Asheville, NC where she serves as Associate Director of the Western Women’s Business Center. Prior to this, Tara developed financial empowerment programming for the City of New York, where she worked across city agencies to support new immigrants, job seekers, entrepreneurs, public housing residents, and many other New Yorkers through one-on-one financial counseling services. Prior to this role, she worked for Richard Cordray, who served as the first Consumer Financial Protection Bureau Director, while he was Ohio Attorney General and Ohio Treasurer. At the Ohio Treasurer’s Office, Tara established a savings incentive program and revitalized a small business lending program, both funded through the Ohio Treasury’s linked deposit fund. At the Ohio Attorney General’s Office, Tara also established programs to support small businesses. Tara holds a Masters of Public Policy and Administration from Northwestern University and a B.A. in Political Science from Trinity College in Hartford, CT.

Tel: (828) 633-5065 x108

Email: tbrown@carolinasmallbusiness.org

Leslie Lewis

Business Solutions Officer

Leslie Lewis

Business Solutions Officer

Leslie Lewis serves as a Business Developer Officer with a focus on the southeastern region of North Carolina. She is an expert in disaster resiliency and recovery, having helped the state's small business community survive and thrive through numerous natural disasters. Leslie has over 15 years of experience in marketing, development, business counseling, and project management. She holds a Bachelor of Science in Business Administration and certificates in Small Business Development and Project Management from the University of Phoenix.

Tel: (919) 803-1437 x 170

Email: llewis@carolinasmallbusiness.org

T.F. Congleton

Business Solutions Officer

T.F. Congleton

Business Solutions Officer

T.F. Congleton serves as a Business Developer Officer with a focus on the northern and and central regions of North Carolina. Prior to his current role, he retired after 30 years in banking with roles that included executive management and commercial lending. His passion for small business comes partly from that fact that he is a entrepreneur himself as the owner of a small produce farm. He holds a Bachelor of Science in Business Management and a Master of Business Administration from Hampton University.

Tel: 919-803-1437 x505

Email: tfcongleton@carolinasmallbusiness.org

Ron Fisher

Business Solutions Officer

Ron Fisher

Business Solutions Officer

Ron Fisher serves as a Business Solutions Officer with a geographic focus on the greater Charlotte region. Prior to his current role, he operated his own consulting firm for 12 years and provided services to financial institutions and non-profit economic development organizations throughout the region. Has also previously worked for First Union National Bank (now Wells Fargo) in the areas of community development lending, affordable housing program management, and small business lending. He holds a Bachelor of Business Administration in Finance from North Carolina Central University and a Master of Business Administration from the University of Wisconsin at Madison.

Tel: (704) 412-7031 x 302

Email: rfisher@carolinasmallbusiness.org

To see a borrower achieve their dream is a joy. To know that our everyday efforts affect our borrowers in a positive way is a humbling experience.- Team Member, Carolina Small Business

Laura Ford

Client Intake Specialist, Western Women's Business Center

Laura Ford

Client Intake Specialist, Western Women's Business Center

Laura Ford serves as Carolina Small Business Development Fund's Client Intake Specialist. In this role, she provides the initial contact with the public, attends Networking and Workshop events and manages client files. Prior to working at CSBDF, Laura Ford worked for various companies in the Construction Industry as a Sales Manager/Office Manager. She has over 30+ years of Administrative Assistant experience. Laura Ford holds a Legal Assistant Certification for CEI College, Los Angeles CA.

Tel: (828) 633-5065 x 101

Email: lford@carolinasmallbusiness.org

Cheryl Gorham Blackwell

Loan Closer Team Lead

Cheryl Gorham Blackwell

Loan Closer Team Lead

Cheryl Gorham Blackwell serves as Loan Closer Team Lead. In her role, she is responsible for coordinating all aspects of the closing process. Prior to CSBDF, Cheryl worked with various financial institutions, such as TowneBank, Square One Bank and First Citizens Bank. Cheryl holds a Bachelor of Science degree in Business Management from Shaw University and an MBA from Liberty University.

Tel: (919) 803-1437 x238

Email: cgblackwell@carolinasmallbusiness.org

Tameka Goodman

SBA Loan Portfolio Servicer

Tameka Goodman

SBA Loan Portfolio Servicer

Tameka Goodman serves as CSBDF's SBA Loan Portfolio Servicer. In her role, she is responsible for updating/maintaining the SBA portfolio, 1502 reporting, processing discrepancy reports, working with the Special Assets Department and assisting internal and external clients with SBA needs. Prior to CSBDF, Tameka has a total of 15 years of banking experience of which 12 of those years were of SBA experience. Tameka holds a Bachelor of Arts degree in Business Administration with a concentration in Management and Organizational Development from Mount Olive College.

Tel: (919) 803-1437 x248

Email: tgoodman@carolinasmallbusiness.org

Roxanne Reed

Loan Underwriter

Roxanne Reed

Loan Underwriter

Roxanne Reed serves as Loan Underwriter for Carolina Small Business Development Fund. In her role, she is responsible for responding to inquiries regarding commercial loan products and analyzing pre and post-closing documents for review. Roxanne has spent the past 20 years establishing her role as a community leader among entrepreneurs through business consultation and mentor support and is proud to have helped over 200 North Carolina Small Businesses grow and thrive. Roxanne has earned a Bachelor of Science of Psychology from Old Dominion University and a Masters of Business Administration from the University of Phoenix. In 2016 she earned her Project Management Professional Certification from the University of North Carolina Wilmington.

Tel: (919) 803-1437 x234

Email: rreed@carolinasmallbusiness.org

Shana Rothwell

Credit Operations Specialist

Shana Rothwell

Credit Operations Specialist

Shana Rothwell serves as Carolina Small Business Development Fund’s Credit Operations Specialist. She is responsible for management of internal audits and lending compliance. She also ensures department activities run smoothly and efficiently. Prior to working at CSBDF, Shana worked for Spilman Thomas & Battle, PLLC as a Legal Office Assistant. She holds a law degree from UNC Chapel Hill and a Bachelor of Science in Psychology from NC State University.

Tel: (919) 803-1437 x 230

Email: srothwell@carolinasmallbusiness.org

Meryl Olson

Finance Manager

Meryl Olson

Finance Manager

Meryl Olson serves as Carolina Small Business Development Fund’s Finance Manager She brings with her an array of accounting experience. She was responsible for Accounts Receivables and various other task at the Tammy Lynn Center for Developmental Disabilities. Previously, she served as an accounts receivables specialist at a Raleigh-based company where she managed collections for over 500 vendor accounts, provided support for the sales team and served in various other functions. Meryl received her Bachelor of Science in business management from the University of Findlay in Findlay, Ohio.

Tel: (919) 803-1437 x 222

Email: molson@carolinasmallbusiness.org

Jameko Pinder

Staff Accountant and Assistant Compliance Officer

Jameko Pinder

Staff Accountant and Assistant Compliance Officer

Jameko Pinder acts as both a Staff Accountant and Assistant Compliance Officer for Carolina Small Business Development Fund. In his current position, Jameko assists with a variety of tasks related to compliance reporting and data management. He also performs a variety of technical accounting support functions including accounts payable, adjusting journal entries, and bank reconciliations. Jameko began his career as an intern with CSBDF. He holds a Bachelor of Science in Business Administration from Shaw University.

Tel: (919) 803-1437 x235

Email: jpinder@carolinasmallbusiness.org

Arkela Black-Wills

Executive Assistant

Arkela Black-Wills

Executive Assistant

Arkela Black-Wills serves as the Executive Assistant to the President and CEO of Carolina Small Business Development Fund. Arkela manages the President and CEO’s calendar as well as preparing agendas, room space, recording meeting minutes and assisting on projects. Prior to coming to Carolina Small Business, Arkela worked for Branch Banking & Trust (BB&T) for 11 years. Arkela earned a Bachelor of Science in electronics computer technology from North Carolina Agricultural and Technical State University.

Tel: (919) 803-1437 x 236

Email: ablack@carolinasmallbusiness.org

Francine Wilson

Receptionist

Francine Wilson

Receptionist

Francine Wilson serves as Carolina Small Business Development Fund’s receptionist. In this position, she answers the phone, maintains daily calendars, and assists the office manager with daily tasks. Prior to coming to Carolina Small Business, Francine served as a job counselor for the NCBA program. Francine earned an associate’s degree in business and paralegal studies from Berkeley College.

Tel: (919) 803-1437 x 227

Email: fwilson@carolinasmallbusiness.org

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